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Frequently Asked Billing Questions
I HAVE MEDICAID INSURANCE (MEDICAL ASSISTANCE). WHY AM I BEING BILLED?
Medicaid has certain restrictions and benefits based on your aid code. Please contact one of our Billing Specialists directly at 800-927-5845.
I AM A SUBSCRIBER TO GREATER VALLEY EMS. WHAT SERVICES DO THESE COVER?
Our subscription program only covers emergency ambulance transports for Pennsylvania residents only. They do not cover hospital to hospital, hospital to residence, or hospital to skilled nursing facility nor any wheelchair or stretcher van transports.
I HAVE INSURANCE COVERAGE. WHY AM I BEING BILLED?
It is possible that we simply do not have your insurance information on file. Please contact our Billing Specialists with this information as soon as possible and we will bill your insurance as a courtesy to you. 800-927-5845.
I SENT IN MY INSURANCE INFORMATION. WHY AM I BEING BILLED?
Your ambulance transport may be a non-covered service or applied to your annual deductible. The message on the bottom of the bill provides important additional information about your bills, such as you are only receiving the bill as a courtesy notification that we have billed your insurance, or other similar type messages. If you still have questions after reading the message on the bottom, please contact our Billing Specialists to discuss your bill further. We will be happy to assist you 800-927-5845.
I RECEIVED A BILL FROM GREATER VALLEY EMS BUT WAS TRANSPORTED BY MY LOCAL VOLUNTEER AMBULANCE. WHY?
Greater Valley EMS provides Advanced Life Support Services to many of the local volunteer Basic Life Support Services. When we meet up with the BLS service, GVEMS gets on board the BLS ambulance and provides a higher level of care. When this kind of intercept takes place, Greater Valley EMS does the billing and then shares the payment for services with the BLS service.
DOES GREATER VALLEY EMS ACCEPT MEDICARE ASSIGNMENT AND BILL MEDICARE FOR ME?
Yes. When an ambulance supplier furnishes a Medicare-covered ambulance service to a Medicare beneficiary and the service is not statutorily excluded under the particular circumstances, the supplier must submit a claim to Medicare and accept assignment of the beneficiary's right to payment from Medicare. Mandatory assignment for ambulance services is effective with the implementation of the ambulance fee schedule. This applies to ambulance suppliers under managed care as well as under fee-for-service.
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